Debt

I am in trouble now, so what do I do?

By explainmycreditcard.com

Make an effort to call your credit card company or creditors before they call you. By doing this you show your credit card company that you are responsible and doing all in your power to rectify the situation. When you call set times and dates you will pay and work hard in keeping your word. If for any reason you may miss a time or date, call the credit card company or creditor up, explain the new development and set a new time and date.

If you encounter a hostile customer service representative when you call the credit card company or other creditors, do not engage in the conversation. Hang up the phone, take some time to calm down and call back. When you speak to the next representative explain why you hung up, your situation and what they can do the assist you in ensuring your bills are paid in full.

Always document any form of communication with your credit card company or creditors. If you are taken to court, you have proof that you made an effort to resolve the problem.

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